Three-year coverage extended to Australia, New Zealand, Central & South America, and USA Territories
GRAND RAPIDS, Mich. (Sept. 1, 2017)---The Grand Rapids headquarters for the Engines Division of Kawasaki Motors Corp., U.S.A. has responsibilities beyond U.S. borders, and effective today, the company is instituting a new warranty program for Australia, New Zealand, Central and South America, and USA Territories. All four-cycle engine sales occurring in those markets from this date onward will be covered by a three-year limited warranty.
Tom Moskwa, the division’s director, technical services, quality assurance, and new product development said this new policy “underscores our confidence in the product line and our commitment to both dealers and end-users in these areas.”
Kawasaki’s domestic U.S. warranty program has offered a similar length warranty for several years, and this move brings these other markets into line with existing programs while further strengthening the brand’s competitive position.
The company will repair or replace, free of charge, any engine parts found to be defective, under normal use and proper maintenance for 36 months from the date of purchase, effective September 1, 2017. This offer is contingent on meeting standard usage and maintenance conditions, as delineated in the warranty document.
“This new warranty applies to all four-cycle engines in our line-up and the expansion to three years of coverage adds even more credibility to the reputation enjoyed by Kawasaki’s engines,” said Moskwa.
Kawasaki Engines, a division of Kawasaki Motors Corp., U.S.A., distributes gasoline engines for landscape, industrial, and consumer markets. The division is headquartered in Grand Rapids, Mich. It sells to and services customers through a network of more than 40 OEMs, 15 distributors, and more than 7,500 independent dealers throughout the United States, Canada, Australia, select countries in Central and South America, and the U.S. Trust Territories of the Pacific, including Guam.